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Purchased a 55" VIZIO television December 2013. October 2014 - had a black line across the top of the TV.

Called VIZIO - they ask for 2 pictures - which I sent to them in November. Due to some personal issues - I didn't not follow up with them to make sure they rec'd the pictures. I then resent the pictures in February. Of course, they called to tell me the television was out of warranty.

Yes it is but the process started when it was still in warranty.

They won't do anything about it. I feel that the company should repair the TV since it was defective only 10 months after purchase.

Product or Service Mentioned: Vizio Tv.

Reason of review: Poor customer service.

Monetary Loss: $857.

I didn't like: Would not honor their warranty.

Company wrote 0 public responses to the review from Mar 02, 2015.
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