Product: Vizio Tv Clear all filters (215 of 215 reviews match)
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Vizio - Piece of *** TV

1.5
Details
Please for the love of God don’t buy a Vizio TV you will have to replace it once a year. and never buy the extended warranty because nobody will honor it. on the phone for about four hours with 21 different phone numbers with a confirmation number and nobody can honor my extended warranty never ever ever ever buy a Vizio. There was one lady that tried to help us and went out of her way but all I got was a discounted TV for 600 bucks how about honoring our extended warranty
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Review
#1194893 Review #1194893 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Warranty issue
1.0
Details
The sound bar bass unit which has the rear speakers stopped working with five weeks. They won't replace it since I only have a cc they won't accept. They will only send out a box to return it and so far they sent out two boxes that won't hold a pair of shoes. DONT BUY VIZIO...
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Review
#1184313 Review #1184313 is a subjective opinion of poster.
Product
Vizio Tv
Cons
  • Dont stand behind their product
  • Two defective replacements
  • Poor quility and reliability
Reason of review
Bad quality
Loss
$1000
Preferred solution
Just take my cc send me the product and I will return it in the returned box. Fix my tv. I am not sending it to them and I would be without a tv for who knows how long. My sound bar problem is almost two months in the running with no end in sight.
Tags
  • 55 Inch Vizio TV
  • Sound Bar
Purchased a 75" tv from Vizio online. Box looked pristine. Tv couldn't be mounted for 3 weeks. Turns out the screen is cracked. Wife signed receiving document that we had received it. She did NOT check the box that said the tv had been plugged in and worked, prior to...
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Review
#1167602 Review #1167602 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Damaged or defective
Loss
$1800

*** vizio

1.0
Details
I bought a tv went bad within a mont they sent someone to fix it it went bad within 7 days then they replaced it with another tv went bad in 2 weeks sent someone to fix it and the parts that he used didnt work so he put in the old ones and now cant get a replacement or money back
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Review
#1166274 Review #1166274 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality

Vizio - Trash

1.5
Details
Do NOT buy any vizio product, the 55 inch tv's led lights went out after only 1.5 years, said it was not cost effective for them to send me the parts to fix on our own, but its cost effective for me to buy another!! NEVER!!! Should have been recalled, it should be illegal what they r doing!!
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Review
#1165688 Review #1165688 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality

Terrible Customer Service By Vizio

When my Vizio 65" was 8 months old, it developed a situation where I could only get a picture for 1 or 2 secs, then the picture became completely snowy. After contacting Vizio, I was told that that model had a software problem that the Vizio engineers were working on, and that I would be notified when the software solution had been found. I waited 3 wks., with no solution from Vizio. Fortunately, the retailer that I bought the TV from agreed that the situation was ridiculous, and they let me replace the TV with another one. I subsequently bought a Samsung and an LG, and they've both great.
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Review
#1148446 Review #1148446 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality

DONT BUY VIZIo

DONT BUY VIZIo
2 1/2 years old. I was blocked from their forum because I complained and wouldn’t pay $590 for a replacement. Poor quality TV. poor customer service. No return business here!!
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Review
#1141483 Review #1141483 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality

Vizio's "Smart" TV is powerfully dumb

1.7
Details
Vizio has an absurdly limited number of apps that can be used on its Smart TV. And if it's not on that short list you are out of luck. I have had to purchase a streaming device to watch fairly basic things (eg, HBO GO, PBS). I would not ever buy another Vizio product. I realize this is not a matter of life and death; still, why is Vizio selling a product that they know will not work as a normal consumer expects? No doubt Vizio will argue that the box had some sort of language describing the TV's limited usefulness, but I still see this as offensive and wrong.
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Review
#1119064 Review #1119064 is a subjective opinion of poster.
Product
Vizio Tv
Cons
  • Useless nature of smart tv
Reason of review
Bad quality
Preferred solution
Make the app selection up to date, as it should have been from the start
1.0
Details
Best Buy - TV Shadow after 17 months
My brand new Vizio 60 inch TV developed a shadow after 17 months. I contacted both Vizio and Best Buy and both offered basically $100 of a purchase of a new TV. I said that was unacceptable and wanted my TV replaced or made to work again properly at their expense. Both...
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1 comment
MattD78
#1382531

TVs have a 1 year manufacturer's warranty. After that if anything goes wrong and you did not buy an extended warranty that is on you.

Neither Best Buy nor Vizio are under any obligation to to fix or replace your TV after the warranty period. In fact Best Buy is under no obligation to do anything after their 15 day return policy, after that it all falls on Vizio and their warranty.

Review
#1116305 Review #1116305 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Damaged or defective
Loss
$699
Preferred solution
Full refund
1.2
Details
Vizio would not put this in writing when they determined my screen was correct. Vizio will not stand behind their warranty .There is no visible damage to my screen nor can I see any cracking .I have filed a complaint with the Better Business Bureau and will let you...
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2 comments
Anonymous
#1372896

Vizio has replaced my TV, Justin reviewed the case and made the correct decision . Thanks for the Customer support

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Review
#1105216 Review #1105216 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Warranty issue