Not resolved

In December 2009 I bought an HDTV from Vizio, Model 370M. One month later the remote control stopped working, and after various discussions it was eventually replaced.

Three months later the TV set stopped working altogether. Vizio denied my claim under the warranty, on the ground that power surges are not covered (there had not been one).

I was given the choice to have the set repaired for $250, but I would have to ship it at my expenses to California, or I could have the technician come to my house, in which case the charge would be $390. I bought for $500 a new HDTV set (not Vizio).

Product or Service Mentioned: Vizio Tv.

Monetary Loss: $500.

Company wrote 0 private or public responses to the review from Sep 12, 2010.
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