I bought a 32 inch Vizio Plasma HDTV 18 months ago and until recently it worked fine. Then it became harder and harder to power on.
It would take as many as 20 tries to power up. Although my warranty was up I was offered a one time in home repair. After 10 customer and support reps nothing has been done. I have been asked to fax my proof of purchase,which I was smart enough to keep, 5 times.
Each time they claim that they never got it,even though each fax was confirmed. Now the tv will not power on at all. I have recently read many reviews that described the same or similar problems. I have not gotten anywhere near the service that I should have from this product.
I also read that even with the extended warranty,service is still terrible. I will never ever buy another Vizio anything even if this is somehow resolved.
Product or Service Mentioned: Vizio Tv.