Product: Vizio Customer Care Clear all filters (5 of 5 reviews match)
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Vizio has to be one of the worst companies. Product sucks. Customer service sucks. They are no help whatsoever and do not care if you have a problem. These TV's and this company are disposable and should be avoided. Vizio has to be one of the worst companies. Product...
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1.0
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Vizio Customer Care
#752715
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Terrible TVs and terrible service. William Wang their CEO said his goal is to make good TVs affordable. Well, he has failed miserably. I bought a new E221-A1 TV a little over a year ago and now it won't turn on. I contacted customer support and they sent me to a repair...
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1.0
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Vizio Customer Care
I didn't like
  • Poor quality
  • Poor service
#746402
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Bought a 55" Vizio; model number XVT3D554SV. So, the TV was manufactured in 2011; additionally, the last firmware update was December, 2011. Imagine that, the same year it was manufactured, Vizio decides to cut the customer loose and say tough luck. In today's dynamic...
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Vizio Customer Care
#533433
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Vizio - Very Poor Customer Service

#1119371
1.6
Details
Purchased a new TV less than a year ago for occasional use. Tried to hook up new satellite service but the jack didn’t connect. Called customer service provided all necessary info and set up a home visit to repair. Tech never came nor called. Loved the TV when it worked but will not purchase another Vizio.
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Vizio Customer Care Review

#920688
1.0
Details
Vizio customer sevice sucks as bad as the tv called to get help wanting send a repair man i told them i had same trouble a few months ago called and got help called twice second time talk to a smart mouth woman hung up on her called a repair man $90 to just the settings never buy another and be complants to walmart and others that sells that junk
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Customer service
Diversity of Products or Services
Ease of Use
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Price Affordability
Product or Service Quality
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Style and Design
Value for money
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