I bought a Visio 3d TV with a Visio Blu Ray disc player. I just loaded a disc and the unit tells me I need an update before it will play the disc.
Visio web site doesn't even list Blu Ray players and there certainly isn't any way to navigate their ridiculous web site. There is a live chat option that, like its equipment doesn't work either. Rather you end up sending an email to someone that couldn't care less about your issue.
They obviously think that if they no longer support their equipment you will run right out and buy their latest and greatest version but rest assured I will tell everyone I know, meet, talk to, email, Face book, tweet, instagram, or linked in that they are not a reputable company and DO NOT BUY ANY OF THEIR JUNK. I only post this way because if I posted how I really feel about this two bit, *** of a company the moderator would not allow my post to stay on the message board.
Reason of review: Poor customer service.
Monetary Loss: $900.
Preferred solution: Full refund.
I didn't like: Any part of my experience.