Vizio
Reviews and Complaints
Cord doesnt fit
User's recommendation: take it out of the box at the store and try the cord before paying and leaving the store
60 inch tv not working properly
Preferred solution: Full refund
User's recommendation: Do not purchase Vizio Televisions.
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Verified ReviewerBad quality of the Visio smart cast tv’s
- Old quality of older tvs
- New tv lasted 3 years only
Preferred solution: I want a tv with a good picture
User's recommendation: Be ware the quality of Vizio SmartCast TVs
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Verified ReviewerPoor product and bad customer service.
- Free tv when it was working
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fairport, New YorkProduct doesn't work and bad response from representative
User's recommendation: Don't purchase anything from Vizio; most likely if you read this it's too late,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAvoid Vizio TV’s
i’ve arranged to give this defective TV to the local brew-pub with a sign on it stating “This an example of Vizio quality and customer support,”
- Low orice
- Picture was outstanding when it worked
- Blame the customer when vizio cannot repair a product
- Poor product
- Poor customer support
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Springfield, MissouriIf you get a lemon Vizio TV- tough luck!
Television stopped working after 1 year. Paid to have it professionally hung on wall.
Absolutely no damage. It is in a room never used. It has been watched less than 40 hours. Nothing has ever been attached to it.
It Is connected to wireless Internet.
I called tech-support. It was difficult to understand the rude foreign tech with many people in background talking at their call center. He asked me to connect another device. I don’t own another device.
He advised me to call back when I buy another device???
1st pic- the TV before I called tech
2nd pic- the TV after speaking to tech
I have owned several Visio televisions that were used daily for more than 10 years. This is first issue I have had.
Unless Vizio provides a way for customers to communicate with the company to seek recompense or protect the customer from an inferior product I will not purchase Vizio ever again.
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Verified ReviewerNever buy Vizo
- Will not work
Preferred solution: Full refund
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Verified ReviewerTerrible quality and warranty service
- Picture when it worked
- Tv when it worked
- Warranty service is terrible
- Slow service1 month without tv
- Rotten customer serice
Preferred solution: Price reduction
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Verified ReviewerAlmost impossible to find replacement parts to repair a Vizio TV
- Picture quality
- No replacement parts available or in stock to repair televisions
Preferred solution: Let the company propose a solution
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Verified ReviewerDo not buy!!!
- No accountability
- Customer support is a joke
- Product reliability
Preferred solution: Let the company propose a solution
DO NOT BUY VIZIO!!!
Preferred solution: Technical Support
Never buy Visio TV
Preferred solution: Let the company propose a solution
Picture is Ok but sound suckd.
The black screen of death and they recomend buying a new tv lol
Preferred solution: Full refund
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Avoid "factory refurbished" regardless of brand. That means there was something wrong with it.
Factory refurbished = USED ; possibly abused, defective, mismatched, anything.
No matter what anyone says, they can't make such a thing new again and you can't expect a NEW product warranty. You got the unsatisfactory one a new equipment buyer returned for refund or replacement.