Rating: 4 Stars Clear all filters (7 of 425 reviews match)
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3.5
Details
I purchased my Vizio TV from Costco in November 2016. I also purchased an extended warranty. This give me a total of five years of a warranty. Just before the end of my second year the TV went bad. I had no choice but to contact VIZIO through Costco Concierge. Costco...
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1 comment
h.kitchener
#1593250

Walmart sells alot of Vizio televisions because they are priced low. The problem is that cheap televisions like Visio, Element and HiSense, all big sellers at big box stores are unreliable with a minimum of customer service.

They are to be considered "throwaways" as in when it breaks, just throw it away and buy another. A wise consumer will buy a major brand telly like Panasonic for a bit more money but much more reliable.

Review
#1395008 Review #1395008 is a subjective opinion of poster.

Vizio - Controller failure

3.7
Details
Vizio - Controller failure
we bought 3 vizio tvs and none of the remotes work well...they dont always follow commands or it takes 3-4 button presses for it to respond it is really ANNOYING
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Review
#1067492 Review #1067492 is a subjective opinion of poster.
Product
Vizio E550i-b2 Tv
Reason of review
Damaged or defective
4.0
Details
I bought my VIZIO this year in February it is now the end of October. I have 6 VIZIO TVs in my home. This was by far the most expensive TV I have EVER purchased, granted it was only $700 but as a single mom....of two boys....that's a *** load of money!!! My...
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1 comment
h.kitchener
#1233935

Vizio is a cheap, unreliable telly. Buying a 4k telly is overkill as there is virtually nothing in that format available and even if you were lucky to get REAL 4k programs, you would not be able to discern the difference between it and a 1080 model.

Sounds like someone talked you into buying something you didn't need and a make that will not last as long as you had hoped. As for your problem with something hitting the set, Vizio is correct---it is your problem, not theirs.

I hope you didn't fall for the extended warranty or such nonsense which is nothing a waste of money. Life goes on.

Review
#946052 Review #946052 is a subjective opinion of poster.
Product
Vizio Tv
Cons
  • Product not up to good standards and standing behided product
  • Would not honor their warranty
Reason of review
Bad quality
3.7
Details
Vizio customer service is lacking
Vizio customer service is lacking
Vizio customer service is lacking
Vizio customer service is lacking
Vizio customer service is lacking
Vizio customer service is lacking
Vizio customer service is lacking
Vizio customer service is lacking

Update by user Oct 25, 2016

I have finaly received my TV. Had to take a day off of work in order to receive it this time.

In all fairness to Vizio it seems to be UPS lacking in ability more so than Vizio so i take some of what I said back about Vizio's customer service being so lacking. My esca...

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Review
#932664 Review #932664 is a subjective opinion of poster.
Product
Vizio E55u-d2 Tv
Pros
  • Price
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$600
Preferred solution
Deliver product or service ordered

Vidio Tv Review

3.7
Details
The spotify app is soo bad How is posible the spotify connect feature is not available is just aa listening port in your network , seriosuly you guys need to add that inmediately.
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Review
#899540 Review #899540 is a subjective opinion of poster.
Reason of review
Bad quality
4.2
Details
Vizio M70-C3 M-Series 70-Inch Led Hdtv Review from Leominster, Massachusetts
Bought an $1,899.99 Vizio 4K Ultra HD 70" M-Series Model # M70-C3. 1. Called Vizio twice. Great customer service. 2. Awful image quality and resolution. No matter how much tweaking Vizio support did, there was no comparison to a similar Sharp Aquos, Sony or Samsung....
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Review
#731722 Review #731722 is a subjective opinion of poster.
Reason of review
Poor customer service

Vizio Tv Review

4.1
Details
Half of the screen is dark, not even a year and a half old, I called Visio and they said there was nothing they could do. I went with vizio from Samsung cause I heard vizio was better. I heard wrong. Gotta go get a Samsung again now.
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Review
#583816 Review #583816 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality

Contact Vizio Customer Service

Mailing Address:
VIZIO, Inc.
39 Tesla
Irvine, California 92618
United States
Phone:
(949) 428-2525
All Vizio Contacts

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