Rating: 1 Star Clear all filters (93 of 425 reviews match)
Filter by rating
filters
Product:
Show
Rating:

Vizio - STAY AWAY! 100% Worst customer service!

1.0
Details
not even a year old, the tv internal over heated above the power light on the TV n melted the outside case and the screen on the corner, and then the back light started to go n so did the picture all I had was sound only after 10 months! tried calling the Vizio customer support, to get the tv replaced under warrenty they wouldn't even do anything, and to take it to wlamart since that's where u bought it! took it back to Walmart jus to see if they would help me resolve my issue's that was an obvious hard no so just walked the wout n told them to have nice day~!
View full review
1 comment
h.kitchener
#1777735

Replace the unreliable Vizio telly with one made by a major brand that has a history of reliability. Do a search online for reviews, etc. Vizio is not that reliable and customer service is laughable, as you found out.

Review
#1708711 Review #1708711 is a subjective opinion of poster.
Product
Vizio Tv Warranty
Pros
  • Its black screen acts as a mirror
  • Tv when it worked
Cons
  • Poor service
  • Customer service falls short
  • Customer service tech support
Reason of review
Poor customer service
Loss
$800
Preferred solution
close your *** down
Tags
  • Vizio Poor Quality
  • Bad Product
  • Bad Customer Service
  • Poor Management
  • Bad Tv
  • Product
1.3
Details
I purchased a TV from Vizio about a year and a half ago and when it came in it never stopped the "loading" screen no matter how many things I tried. I called customer service and they said it was a problem with my wifi. I ended up moving this past year and changed my...
View full review
Review
#1688170 Review #1688170 is a subjective opinion of poster.
Product
Vizio D24F-F1 Tv
Reason of review
Bad quality
1.3
Details
Do not buy Vizio smart tvs
Do not buy Vizio smart tvs
This is the first smart tv I purchase bought it in 2018 model D32h-F0 I have 2 flat screen tvs that are almost 10 years older and work way better. First off you cannot download any apps the tv does not come with which is a huge inconvenience. Secondly it constatntly...
View full review
Review
#1676769 Review #1676769 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality

Vizio - Never buy Visio TV

1.4
Details
It has been only 3 years and TV stopped working. Audio is working and screen in black, no picture and after a while it turns off. I see lot of customers have same pro but company does not care. They ask you to buy new TV instead of support. ***
View full review
Review
#1660577 Review #1660577 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality
Loss
$600
Preferred solution
Let the company propose a solution

Unwilling to support a defective 75” Vizio TV

1.3
Details
Unwilling to support a defective 75” Vizio TV
1.5 yrs into ownership of a Vizio 75” TV which has developed two black cloud images on the screen and Vizio will not support their defective TV. I have 6 Vizio TV’s with 6 Vizio sound bars and I will never purchase another Vizio product ever again
View full review
Review
#1645615 Review #1645615 is a subjective opinion of poster.
Cons
  • Vizio does not stand behind a defective product
  • Unwilling to help
Reason of review
Bad quality
Loss
$1700
Preferred solution
Let the company propose a solution
Tags
  • Shadow
1.0
Details
So I rented this movie through Fandango Now because I had a promo code. But instead of watching the movie I spent 2 hours trying to get the tv to connect to my top tier internet. I had fun entering my WiFi password 10 times. My favorite part is watching the circle in...
View full review
1 comment
h.kitchener
#1733231

You are doing something incorrectly. Don't blame the telly, altho Vizio is not that good to begin with.

Sounds like your router is blocking the signal but without actually doing the process to connect, etc., we can't tell what is actually gone awry.

I suggest you have someone with more computer/WiFi knowledge assist you. Frustrating, isn't it?

Review
#1624144 Review #1624144 is a subjective opinion of poster.
Pros
  • Its black screen acts as a mirror
Reason of review
Bad quality
Loss
$1000
Preferred solution
Give me back the what little free time I have.

Vizio - Terrible brand

1.0
Details
Vizio - Terrible brand
Bought the TV in September 2015, in June 2018 half the screen went out. Called Vizio and the warranty had expired. Do not buy a Vizio. We have Samsung TVs we’ve had for several years that work great. I even have an Element brand TV that is 10 years old that shows a great picture. Very disappointed in this brand and a waste of $900.
View full review
Review
#1619062 Review #1619062 is a subjective opinion of poster.
Product
Vizio Tv
Pros
  • Tv was good at first then warranty was out and troubles begin
Cons
  • Probelms shortly after warranty expires
  • Quality
Reason of review
Bad quality
Loss
$900
Preferred solution
Let the company propose a solution
Tags
  • Vizio Poor Quality

75" Vizio 4k smart tv

1.0
Details
Just over a year old and half the screen is dark, called customer service and since its over a year the suggested I buy a new one. The customer service is not really service. Unplug your tv and hold the power button for 5 seconds and then plug back in....... That was there helpful tip on magicaly fixing a 2000.00 dollar tv. Unbelievable. Guess I will just buy the cheap ones and throw them away yearly.
View full review
Review
#1606803 Review #1606803 is a subjective opinion of poster.
Product
Vizio Tv
Pros
  • Great picture and sound
Cons
  • This is the 3rd vizio tv that has messed up on me
  • Customer support is a joke
Reason of review
Bad quality
Loss
$2000
Preferred solution
send me a replacement tv

Vizio - Defective television

1.0
Details
Vizio is the worst TV brand. A bug got in my TV and called to see if they would fix it because it was still under warranty. They claimed it was an act of God. After talking to multiple people and hours on the phone the only thing they offered was a different TV on sale, but when I checked the price it was more expensive than Walmart had it marked for. I do not recommend buying anything vizio.
View full review
Review
#1539453 Review #1539453 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Warranty issue

Contact Vizio Customer Service

Mailing Address:
VIZIO, Inc.
39 Tesla
Irvine, California 92618
United States
Phone:
(949) 428-2525
All Vizio Contacts

Vizio Products and Services Reviews

Compare Vizio to

Samsung Electronics
Samsung Electronics
819 reviews
1.8
Compare
1.0
Details
My tv never worked from the get go. I bought the 65 inch M series. I have to turn my tv on then off then on again to get the volume working properly. The smart section always buffers when its hard wired. And now it turns on and off all on its own. And it doesnt stay...
View full review
1 comment
Anonymous
#1720153

Vizio has lost site of making money. They will not last very long with bad customer service and faulty products, along with total failure of following through on commitments.

Review
#1512880 Review #1512880 is a subjective opinion of poster.
Product
Vizio M65-D0 Tv
Reason of review
Bad quality