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5.0
Details
WARNING: Please reconsider purchasing a VIZIO anything. I have a vizio bluray player model BR133 that I purchased less than 2 years ago. I recently purchased the X-Men Days of future past and found out it would not play due to the bluray needing a firmware update which...
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26 comments
Anonymous
#1747646

Vizo TVs are the worst. Go with Samsung. Vizo are slow uncontrollable and the cheapest remote

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Review
#548024 Review #548024 is a subjective opinion of poster.
Cons
  • Support
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution
Tags
  • Bluray Player Model Vbr133

Vizio - The black screen of death and they recomend buying a new tv lol

2.3
Details
Vizio - The black screen of death and they recomend buying a new tv lol
Vizio - The black screen of death and they recomend buying a new tv lol
Vizio - The black screen of death and they recomend buying a new tv lol
Vizio - The black screen of death and they recomend buying a new tv lol
What a joke they say unplug and hold down power for 5 seconds plug it back in and turn on. Sorry it's not fixed ok buy a new one. Yes I will but not visio
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Review
#1624123 Review #1624123 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Full refund
Tags
  • 47 Inch Vizo
2.5
Details
I bought the TV at Best Buy on 12/31/14 for $599. Saw it was on sale for $499 on 01/05/15 and got my $100 refund and applied it toward the 5 year warranty. Set it up on 01/06/15... The picture was great. My fear of pixelated images was all for naught. I was even able...
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16 comments
Anonymous
#1580120

Same thing here. Does not come on or does not turn off.

TV only 2 yrs old. Would not recommend buying.

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Review
#892736 Review #892736 is a subjective opinion of poster.
Product
Vizio M502i-b1 Tv
Pros
  • Picture quality
Cons
  • Read review
  • Not being able to unplug tv
Reason of review
Bad quality
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Vizio Tv
1.3
Details
Do not buy Vizio smart tvs
Do not buy Vizio smart tvs
This is the first smart tv I purchase bought it in 2018 model D32h-F0 I have 2 flat screen tvs that are almost 10 years older and work way better. First off you cannot download any apps the tv does not come with which is a huge inconvenience. Secondly it constatntly...
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Review
#1676769 Review #1676769 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality

Unwilling to support a defective 75” Vizio TV

1.3
Details
Unwilling to support a defective 75” Vizio TV
1.5 yrs into ownership of a Vizio 75” TV which has developed two black cloud images on the screen and Vizio will not support their defective TV. I have 6 Vizio TV’s with 6 Vizio sound bars and I will never purchase another Vizio product ever again
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Review
#1645615 Review #1645615 is a subjective opinion of poster.
Cons
  • Vizio does not stand behind a defective product
  • Unwilling to help
Reason of review
Bad quality
Loss
$1700
Preferred solution
Let the company propose a solution
Tags
  • Shadow

Vizio - STAY AWAY! 100% Worst customer service!

1.0
Details
not even a year old, the tv internal over heated above the power light on the TV n melted the outside case and the screen on the corner, and then the back light started to go n so did the picture all I had was sound only after 10 months! tried calling the Vizio customer support, to get the tv replaced under warrenty they wouldn't even do anything, and to take it to wlamart since that's where u bought it! took it back to Walmart jus to see if they would help me resolve my issue's that was an obvious hard no so just walked the wout n told them to have nice day~!
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1 comment
h.kitchener
#1777735

Replace the unreliable Vizio telly with one made by a major brand that has a history of reliability. Do a search online for reviews, etc. Vizio is not that reliable and customer service is laughable, as you found out.

Review
#1708711 Review #1708711 is a subjective opinion of poster.
Product
Vizio Tv Warranty
Pros
  • Its black screen acts as a mirror
  • Tv when it worked
Cons
  • Poor service
  • Customer service falls short
  • Customer service tech support
Reason of review
Poor customer service
Loss
$800
Preferred solution
close your *** down
Tags
  • Vizio Poor Quality
  • Bad Product
  • Bad Customer Service
  • Poor Management
  • Bad Tv
  • Product

Vizio - Terrible brand

1.0
Details
Vizio - Terrible brand
Bought the TV in September 2015, in June 2018 half the screen went out. Called Vizio and the warranty had expired. Do not buy a Vizio. We have Samsung TVs we’ve had for several years that work great. I even have an Element brand TV that is 10 years old that shows a great picture. Very disappointed in this brand and a waste of $900.
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Review
#1619062 Review #1619062 is a subjective opinion of poster.
Product
Vizio Tv
Pros
  • Tv was good at first then warranty was out and troubles begin
Cons
  • Probelms shortly after warranty expires
  • Quality
Reason of review
Bad quality
Loss
$900
Preferred solution
Let the company propose a solution
Tags
  • Vizio Poor Quality
1.0
Details
Vizio - Oily tacky substances on back of TV
Vizio - Oily tacky substances on back of TV
Vizio - Oily tacky substances on back of TV
Vizio - Oily tacky substances on back of TV

Update by user Nov 13, 2018

I'm happy to say that they responded amicably.

Original review posted by user Oct 14, 2018

I call Vizio after finding an oily tacky substances on the back. Sent pictures got a call back from Ken from Vizio, pretty much telling me that something is dripping on tn TV I explained that there were two bed room above...
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Review
#1381374 Review #1381374 is a subjective opinion of poster.
Product
Vizio Tv

Vizio - Screen is distorted from the factory. Refused to return

1.0
Details
Vizio - Screen is distorted from the factory. Refused to return
Vizio - Screen is distorted from the factory. Refused to return
Vizio - Screen is distorted from the factory. Refused to return
Vizio - Screen is distorted from the factory. Refused to return
Vizio - Screen is distorted from the factory. Refused to return
The right side of screen is distorted after being used this VIZIO TV for few months and still under warranty. I contacted VIZIO customer service who offered my a re-certified TV. I told them either a new TV or return the tv and give me my money back. They said they have only one solution which is a re-certified TV with 90 days warranty only (screen shot is attached). The lesson here don’t ever buy VIZIO product.. bad quiality and bad customer service
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Review
#1229313 Review #1229313 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Warranty issue

Contact Vizio Customer Service

Mailing Address:
VIZIO, Inc.
39 Tesla
Irvine, California 92618
United States
Phone:
(949) 428-2525
All Vizio Contacts

Vizio Products and Services Reviews

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Vizio - Never buy Visio TV

1.4
Details
It has been only 3 years and TV stopped working. Audio is working and screen in black, no picture and after a while it turns off. I see lot of customers have same pro but company does not care. They ask you to buy new TV instead of support. ***
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Review
#1660577 Review #1660577 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality
Loss
$600
Preferred solution
Let the company propose a solution