Vizio
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Vizio Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vizio has 2.1 star rating based on 391 customer reviews. Consumers are mostly dissatisfied.
46% of users would likely recommend Vizio to a friend or colleague.
- Rating Distribution
Pros: Price, Tv while it worked, Cheap.
Cons: Customer service, Dont stand behind their product, Customer support is a joke.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vizio has 2.1 star rating based on 391 customer reviews. Consumers are mostly dissatisfied.
46% of users would likely recommend Vizio to a friend or colleague.
- Rating Distribution
Pros: Price, Tv while it worked, Cheap.
Cons: Customer service, Dont stand behind their product, Customer support is a joke.60% of users think that Vizio should improve its Product Quality.
80% of users say that they won't use Vizio in the future for similar services or products.Recent recommendations regarding this business are as follows: "DON'T EVER BUY A VIZIO TV. THIS TV IS THE WORST I EVER HAD IN MY LIFE", "If you replacing your remote, leave your TV on because in order to hook up your remote to your Vizio, your TV has to be on", "I like bio technical support, but it’s very hard to get the cash through.", "This is my first and only Vizio TV and I would never recommend it to anyone else", "I do not recommend purchasing a Vizio televison".
Most users want Vizio to offer a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Vizio Reviews
"Call for technical help with TV"
There was a cord that has come unplugged and they helped me figure that out. There are no more details. User's recommendation: I like bio technical support,...
"Ridiculous update"
bought for a good price at walmart. worked acceptably as a smart tv for a few years. an update in the fall of 2023 broke that. incomprehensibly the updated set...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I HATE THIS HORRIBLE VIZIO TV
- Horrible tv is vizio
Preferred solution: Full refund
User's recommendation: DON'T EVER BUY A VIZIO TV. THIS TV IS THE WORST I EVER HAD IN MY LIFE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Two TVs in 6 months that didn't work
Can you rate this a zero? First TV would not connect to Smartcast after 5 months.
Had a tech out to change the motherboard. Tech experience was HORRIBLE. Original TV stopped connecting to Smartcast AGAIN AGAIN after 2 weeks. This was considered a failed repair and a "refurbished" TV was delivered.
The delivery company made me help bring the TV in and it was just dropped inside my house without testing. I plugged it in and it wouldn't connect to Smartcast. I rebooted my modem and it worked (all other devises already did). This happened 3 days straight, so I called tech support.
I was told I would have to go through the same process again since it was in warranty.
Obviously, they will just rotate TVs until you are out of warranty. I just consider this a "sunk cost" at this time and won't buy another Vizio and suggest you don't either.
- Defects
Preferred solution: Full refund
User's recommendation: DO NOT BUY!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The TV sucks
For about 2 years my TV worked fine now I'm in the third year of ownership and the *** thing doesn't want to turn on doesn't want to turn off the watch free and going to the antenna is impossible this TV is a piece of crap the channel up and down doesn't work right nothing works right on this TV it's a piece of crap I will spread the word to never buy a Vizio Smart TV to everyone I know I've already put it on Facebook DO NOT BUY A VIZIO TV do not buy a Vizio TV as you can see from the picture below my TV has no picture yet it has sound if I shut it off and turn it back on I'll suddenly have picture and sound but I won't be able to change the channel
Preferred solution: I'd like to get everybody to stop buying Vizio products
User's recommendation: Do not buy a Vizio TV pp
Go to settings and reset to factory settings. If that doesn’t work, make sure top and bottom of batteries touch is clean.
Try new batteries. Try universal remote.(usually around $20)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Thornton, Texas
Resolved: Tv no good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Vizio worst TV purchase
Purchased new Vizio summer 2022 for my home office. Remote is very slow to respond.
I changed batteries and still same problems. Slow internet connection even though the router is in the same room. Do not have this problem with 2 Samsung TV's in other rooms of the house. Cannot use all apps including Freevee which is the one I watch most.
Constantly freezes during the day and I sometimes have to disconnect completely to reset it per Vizio's customer service help. Now at 6:30 am when I am trying to login for work, I turn on the Tv and I have no signal, apparently I can't use my TV until I read and agree to Vizio's updated terms. I assume I am agreeing to accept the poor quality of this product.
I will never buy anything from Vizio again especially another television. I do not need a follow up from Vizio I just want to give others a heads up so they do not waste their money.
- Vizio used to be a good product
- Listed in my review and more cons in others reviews
Preferred solution: Just want to give others a heads up so they don't waste their money
User's recommendation: I do not recommend purchasing a Vizio televison
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Purchased tv in April 2023 broke in May ,been trying to get it taken care of with warranty since then. I just keep getting the run around
- Tv has great and clear picture
- Customer service sucks
Preferred solution: Full refund
User's recommendation: DON’T buy Vizio and certainly don’t buy from Walmart
Washington, District Of Columbia
I need a tech to come out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
TV keeps shutting down with a blank screen
- Junk
Preferred solution: A TV that actually works
User's recommendation: This is my first and only Vizio TV and I would never recommend it to anyone else
Katy, Texas
Ridiculous update
Want to cancel audio update
Preferred solution: No update I’m not pissed I just want my regular service
Call for technical help with TV
User's recommendation: I like bio technical support, but it’s very hard to get the cash through.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queens, New York
NEVER EVER BUY THIS PIECE OF SH##
Absolutely Not
- Vizio are designed to control consumers by restricting access
Preferred solution: Apology
User's recommendation: Absolutely Not
Houlton, Maine
Your 70 inch vizo tv don't like to work with the remotes that come with it
User's recommendation: Don’t buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
There's no direct way to communicate with this company
- Smartcast
- Too many hoops to get answers
Preferred solution: People in charge need to be responsible and answer. Not all the *** the chat make you put in when it do matter
User's recommendation: Don't buy this company because there is no one that will will respond and take charge of the situation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Batesville, Arkansas
Can't find the apps I need to load on tv
User's recommendation: Recommend highly
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UPDATE - A "manager" named "Ray" called and left a message while I was working. I called back about 20 minutes later stating when I was available (a 5 hour window).
"Ray" obviously couldn't be bothered to call back. Not shocked.