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Vizio review: The black screen of death and they recomend buying a new tv lol

2.3
Details
Vizio review - The black screen of death and they recomend buying a new tv lol
Vizio review - The black screen of death and they recomend buying a new tv lol
Vizio review - The black screen of death and they recomend buying a new tv lol
Vizio review - The black screen of death and they recomend buying a new tv lol
What a joke they say unplug and hold down power for 5 seconds plug it back in and turn on. Sorry it's not fixed ok buy a new one. Yes I will but not visio
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Most Helpful
Review
#1624123 Review #1624123 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Full refund
Tags
  • 47 Inch Vizo

Vizio review in Bloomsburg, Pennsylvania: Buy a Different Brand

1.5
Details
I have a 65" M65-C1 purchased in 2015, has worked fairly well up to this point with exception to the smart features. It just developed the dreaded black screen of death (power supply board failure). They are not helpful nor can you buy the parts to repair. So in other words these are throw away TVs that they charge as a premium product. I have a 12yr old Panasonic still without issue and a junky Sharp Roku that was also from 2015, they still work perfect. They clearly do not stand by their products. When Microsoft has the "red ring" issues they offered a massive warranty extension even though the failures were happening at the 4 year mark. This company does nothing. Any lawyers listening should be seeing $ signs for a class action lawsuit.
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Review
#1730752 Review #1730752 is a subjective opinion of poster.

Vizio review in Victoria, British Columbia: Would not recommend - piece of junk!!!

1.0
Details
Purchased a Vizio television in September 2015 and one other TV different brand name. With the recommendations of the Best Buy Sales person purchased the extended warranty for 4 years. You guessed it 2 months ago September 2019 warranty expired. November 28 2019 black screen no volume no picture. Was told by a Vizio tech help technician need to replace the tv. Yes, we will purchase a new TV but will not be a Vizio. Other TV purchased in 2019 is fine. Would not recommend this brand to any one! A waste of money and a piece of junk!!!
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Review
#1719159 Review #1719159 is a subjective opinion of poster.
Product
Vizio Tv
Pros
  • Plenty of cons - being conned into buying the extended warranty
Reason of review
Warranty issue
Loss
$700

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Vizio review: Do not buy!!!

1.8
Details
Bought a 50 in and a 24 in tv. The 50 in lasted almost 3 years and boom screen went out. Then the 24 in tv stopped accepting updates and wont work. $1600 in junk tvs in my basement. Customer support is atrocious and you can never understand what they are saying, countless hours on hold. Ill never purchase another vizio product again and do not recommend this brand at all
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1 comment
Anonymous
#1787068

just bought vizio sound bar i can't get their website nor email. sound bar has echo & you can't understand anything.

Review
#1711571 Review #1711571 is a subjective opinion of poster.
Cons
  • Customer support is a joke
  • Product reliability
  • No accountability
Reason of review
Poor customer service
Loss
$1600
Preferred solution
Let the company propose a solution
Tags
  • TV reviews

DO NOT BUY VIZIO!!!

2.1
Details
TV started flickering every 1-2 seconds. After spending 20 minutes turning off and unplugging TV and pressing input button on remote, the customer service rep (who’s foreign accent was extremely difficult to understand) advised that we needed to get another cable (not sure what or why), plug it into the TV and call them back. I was not willing to waste more time so I plan to replace the TV with anything other than Vizio!
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1 comment
Machele
#1778435

Just be careful what you buy to replace this telly with. Those cheap brands like Vizio, HiSense and Element sold in big box stores are unreliable. Buy a name brand for a little more and it will last alot longer.

Review
#1709950 Review #1709950 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Poor customer service
Preferred solution
Technical Support

Vizio review: STAY AWAY! 100% Worst customer service!

1.0
Details
not even a year old, the tv internal over heated above the power light on the TV n melted the outside case and the screen on the corner, and then the back light started to go n so did the picture all I had was sound only after 10 months! tried calling the Vizio customer support, to get the tv replaced under warrenty they wouldn't even do anything, and to take it to wlamart since that's where u bought it! took it back to Walmart jus to see if they would help me resolve my issue's that was an obvious hard no so just walked the wout n told them to have nice day~!
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1 comment
Machele
#1777735

Replace the unreliable Vizio telly with one made by a major brand that has a history of reliability. Do a search online for reviews, etc. Vizio is not that reliable and customer service is laughable, as you found out.

Review
#1708711 Review #1708711 is a subjective opinion of poster.
Product
Vizio Tv Warranty
Pros
  • Tv when it worked
  • Its black screen acts as a mirror
Cons
  • Poor service
  • Customer service tech support
  • Customer service falls short
Reason of review
Poor customer service
Loss
$800
Preferred solution
close your *** down
Tags
  • Vizio Poor Quality
  • Bad Product
  • Bad Customer Service
  • Poor Management
  • Bad Tv
  • Product
1.3
Details
I purchased a TV from Vizio about a year and a half ago and when it came in it never stopped the "loading" screen no matter how many things I tried. I called customer service and they said it was a problem with my wifi. I ended up moving this past year and changed my...
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Review
#1688170 Review #1688170 is a subjective opinion of poster.
Product
Vizio D24F-F1 Tv
Reason of review
Bad quality
1.3
Details
Do not buy Vizio smart tvs
Do not buy Vizio smart tvs
This is the first smart tv I purchase bought it in 2018 model D32h-F0 I have 2 flat screen tvs that are almost 10 years older and work way better. First off you cannot download any apps the tv does not come with which is a huge inconvenience. Secondly it constatntly...
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Review
#1676769 Review #1676769 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality

Vizio review: Never buy Visio TV

1.4
Details
It has been only 3 years and TV stopped working. Audio is working and screen in black, no picture and after a while it turns off. I see lot of customers have same pro but company does not care. They ask you to buy new TV instead of support. ***
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Review
#1660577 Review #1660577 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality
Loss
$600
Preferred solution
Let the company propose a solution

Vizio review in Chalmette, Louisiana: Led !

Tv 2 years old black screen googled how to fix multiple led lights out cost more to fix then to buy new one terrible worked one day next day black ugh
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Review
#1654489 Review #1654489 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality
Loss
$400

Contact Vizio Customer Service

Website:
Mailing Address:
39 Tesla
Irvine, California 92618
United States
Phone:
(949) 428-2525
All Vizio Contacts

Vizio Products and Services Reviews

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Vizio review in Myrtle Beach, South Carolina: Bad Tv's could not be fixed.

3.0
Details
Last 2 Vizio TV's i purchased lasted 2 years and the other 18 months. The last one was 60" I'm done with them.
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Review
#1653148 Review #1653148 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality
Loss
$1200
Preferred solution
Price reduction