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5.0
Details
WARNING: Please reconsider purchasing a VIZIO anything. I have a vizio bluray player model BR133 that I purchased less than 2 years ago. I recently purchased the X-Men Days of future past and found out it would not play due to the bluray needing a firmware update which...
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26 comments
Anonymous
#1747646

Vizo TVs are the worst. Go with Samsung. Vizo are slow uncontrollable and the cheapest remote

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Most Helpful
Review
#548024 Review #548024 is a subjective opinion of poster.
Cons
  • Support
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution
Tags
  • Bluray Player Model Vbr133

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Verified Reviewer

Vizio - Do not buy!!!

1.8
Details
Bought a 50 in and a 24 in tv. The 50 in lasted almost 3 years and boom screen went out. Then the 24 in tv stopped accepting updates and wont work. $1600 in junk tvs in my basement. Customer support is atrocious and you can never understand what they are saying, countless hours on hold. Ill never purchase another vizio product again and do not recommend this brand at all
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Review
#1711571 Review #1711571 is a subjective opinion of poster.
Cons
  • Customer support is a joke
  • Product reliability
  • No accountability
Reason of review
Poor customer service
Loss
$1600
Preferred solution
Let the company propose a solution
Tags
  • TV reviews

DO NOT BUY VIZIO!!!

2.1
Details
TV started flickering every 1-2 seconds. After spending 20 minutes turning off and unplugging TV and pressing input button on remote, the customer service rep (who’s foreign accent was extremely difficult to understand) advised that we needed to get another cable (not sure what or why), plug it into the TV and call them back. I was not willing to waste more time so I plan to replace the TV with anything other than Vizio!
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1 comment
h.kitchener
#1778435

Just be careful what you buy to replace this telly with. Those cheap brands like Vizio, HiSense and Element sold in big box stores are unreliable. Buy a name brand for a little more and it will last alot longer.

Review
#1709950 Review #1709950 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Poor customer service
Preferred solution
Technical Support

Vizio - STAY AWAY! 100% Worst customer service!

1.0
Details
not even a year old, the tv internal over heated above the power light on the TV n melted the outside case and the screen on the corner, and then the back light started to go n so did the picture all I had was sound only after 10 months! tried calling the Vizio customer support, to get the tv replaced under warrenty they wouldn't even do anything, and to take it to wlamart since that's where u bought it! took it back to Walmart jus to see if they would help me resolve my issue's that was an obvious hard no so just walked the wout n told them to have nice day~!
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1 comment
h.kitchener
#1777735

Replace the unreliable Vizio telly with one made by a major brand that has a history of reliability. Do a search online for reviews, etc. Vizio is not that reliable and customer service is laughable, as you found out.

Review
#1708711 Review #1708711 is a subjective opinion of poster.
Product
Vizio Tv Warranty
Pros
  • Its black screen acts as a mirror
  • Tv when it worked
Cons
  • Poor quility and reliability
  • Poor service
  • Customer service tech support
Reason of review
Poor customer service
Loss
$800
Preferred solution
close your *** down
Tags
  • Vizio Poor Quality
  • Bad Product
  • Bad Customer Service
  • Poor Management
  • Bad Tv
  • Product
1.3
Details
I purchased a TV from Vizio about a year and a half ago and when it came in it never stopped the "loading" screen no matter how many things I tried. I called customer service and they said it was a problem with my wifi. I ended up moving this past year and changed my...
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Review
#1688170 Review #1688170 is a subjective opinion of poster.
Product
Vizio D24F-F1 Tv
Reason of review
Bad quality
1.3
Details
Do not buy Vizio smart tvs
Do not buy Vizio smart tvs
This is the first smart tv I purchase bought it in 2018 model D32h-F0 I have 2 flat screen tvs that are almost 10 years older and work way better. First off you cannot download any apps the tv does not come with which is a huge inconvenience. Secondly it constatntly...
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Review
#1676769 Review #1676769 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality

Vizio - Never buy Visio TV

1.4
Details
It has been only 3 years and TV stopped working. Audio is working and screen in black, no picture and after a while it turns off. I see lot of customers have same pro but company does not care. They ask you to buy new TV instead of support. ***
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Review
#1660577 Review #1660577 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality
Loss
$600
Preferred solution
Let the company propose a solution

Vizio in Chalmette, Louisiana - Led !

Tv 2 years old black screen googled how to fix multiple led lights out cost more to fix then to buy new one terrible worked one day next day black ugh
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Review
#1654489 Review #1654489 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality
Loss
$400

Vizio in Myrtle Beach, South Carolina - Bad Tv's could not be fixed.

3.0
Details
Last 2 Vizio TV's i purchased lasted 2 years and the other 18 months. The last one was 60" I'm done with them.
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Review
#1653148 Review #1653148 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality
Loss
$1200
Preferred solution
Price reduction

Unwilling to support a defective 75” Vizio TV

1.3
Details
Unwilling to support a defective 75” Vizio TV
1.5 yrs into ownership of a Vizio 75” TV which has developed two black cloud images on the screen and Vizio will not support their defective TV. I have 6 Vizio TV’s with 6 Vizio sound bars and I will never purchase another Vizio product ever again
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Review
#1645615 Review #1645615 is a subjective opinion of poster.
Cons
  • Vizio does not stand behind a defective product
  • Unwilling to help
Reason of review
Bad quality
Loss
$1700
Preferred solution
Let the company propose a solution
Tags
  • Shadow

Contact Vizio Customer Service

Mailing Address:
VIZIO, Inc.
39 Tesla
Irvine, California 92618
United States
Phone:
(949) 428-2525
All Vizio Contacts

Vizio Products and Services Reviews

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Vizio in Nashville, Tennessee - Picture is Ok but sound suckd.

2.2
Details
hard to understand it is so muffled, If the volume is turned up, it is just annoying muffled sound. I will return it.
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Review
#1642087 Review #1642087 is a subjective opinion of poster.