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I have a Vizio TV with wifi which I like EXCEPT FOR THE REMOTE. The remote is way too small and extremely difficult to use. When pushing one button to go to another channel if you don't use and pencil end you have to do it multiple times. The return button to return to...
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#1381496
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Vizio - Oily tacky substances on back of TV
Vizio - Oily tacky substances on back of TV
Vizio - Oily tacky substances on back of TV
Vizio - Oily tacky substances on back of TV
I call Vizio after finding an oily tacky substances on the back. Sent pictures got a call back from Ken from Vizio, pretty much telling me that something is dripping on tn TV I explained that there were two bed room above and a stair case behind were the TV is. Ken...
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1.0
#1381374
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I bought a Vizio tv from walmart 3 months ago.I am a single parent struggling to make a living. This tV turns off by itself every 2 mins and turns back on by itself,I have tried to do everything recommended and nothing works. i spend more time looking at a black screen...
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Anonymous
Anonymous

Dim-bulb, there is no such thing as a "Business Bureau" that has the authority to arbitrarily shut down a business. If they don't pay taxes it could happen - but that is the I...

I didn't like
  • Product is 100 percent trash
#1354955
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We bought this Vizio E55Oi-B2 less than 4 years ago. Was nice at 1st as a smart TV. $900 dollars at the time. Now the picture went black. Called Vizio support and was asked steps I took to reset and test another unit on same cables, (done before calling them) was told...
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h.kitchener
h.kitchener

Vizio is not really a very reliable brand of telly. Nor is Element, HiSense and some others. You get what you pay for. Try a better brand like Panasonic, etc. It is what it is...

2.0
#1345027
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Vizio - Horrible customer service

My Vizio TV began to go dark/black.... The entire screen faded... Called there help line...got help by Indian lady living on different continent,and barely able to speak, let alone understand English... In short she literally stated your screwed, and go kick rocks
1.0
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Customer service
Ease of Use
Exchange, Refund and Cancellation Policy
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#1344820
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I purchased a SB3851-C0 sound bar from target about 6 months ago which suddenly failed to power up. Being out of Targets warranty range I contacted Vizio who stated the warranty was good for 1 year. But unfortunately the item was discontinued so they would refund my...
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2.1
I didn't like
  • Product reliability
  • Customers service
#1335576
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First off when i saw that there were thousands of complaints and only a dozen or so resolved I realized this is a company who doesn't even read those reviews. This feedback section is just for us, unsatisfied customers, to find a place where to vent!! :-) So I'll...
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2.5
I liked
  • Price -
#1333842
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Vizio - Poor quality TV’s

We owned 2 TV’s that lasted less than 1 year! We bought a TV in 2016 that lasted less than a year, Vizio did replace it, but the replacement TV lasted less than a year! They offered to give us a discount on another TV! NO THANK YOU! I will never buy another Vizio product!
1.0
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Customer service
Diversity of Products or Services
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Product or Service Quality
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Style and Design
Value for money
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#1323832
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Long story short had 3 Vizo 70 inch 2017 models go bad all in one year. Backlight flickering issues. Was told when the first 2 replacements came each one extended my warranty by another 3 months. Exactly 4 days after original 1-year warranty the 3rd TV calls it quits....
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h.kitchener
h.kitchener

Vizio is NOT the most reliable of televisions, altho probably better than, say Element or HiSense. In any event, dump the Vizio and buy a major brand telly like Panasonic.

2.3
Dakota Dunes, South Dakota
I liked
  • Tv when it worked
I didn't like
  • Being lied to by multiple people including a said manager
#1323336
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our smart remote is not working and it is still under warranty.but customer service said we can use our phone what a smart idea!!!! we have never thought of it.or they can send us a basic remote control???? so what is for warranty??? we have 3tvs at home and i have...
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1.0
#1303696
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