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Vizio Tv Review

1.5
Details
Bought a 60inch vizio at sams club 4years ago . Was great but now shuts off by itself pos. Now i'm out 1200.00 i'll not buy anouther vizio.
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Review
#931740 Review #931740 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality

Vizio Customer Care Review

1.0
Details
Vizio customer sevice sucks as bad as the tv called to get help wanting send a repair man i told them i had same trouble a few months ago called and got help called twice second time talk to a smart mouth woman hung up on her called a repair man $90 to just the settings never buy another and be complants to walmart and others that sells that junk
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Review
#920688 Review #920688 is a subjective opinion of poster.
Service
Vizio Customer Care
Reason of review
Poor customer service

Vizio Tv Review

Got a 32 inch smart tv got it in march never fell dropped nothing got it fixed it shut completely off had it fixed same problem a week later vizio you gotta get better
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Review
#919148 Review #919148 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality

Vizio 5% coupon code

2.1
Details
Vizio 5% coupon code had been applied to an online purchase but when i came to my account after i reset my forgotten password, it had unexpectedly disappeared and i did not realize it at the time, and i ended up putting through the order without receiving the discount. very nasty little trick. customer service could do nothing other than put through a cancellation which would take 24-48 hours to process, then i would have to put the order through again, putting two temporary charges against my credit card. all for a lousy $25, vizio could only offer to take a full 1-2 days to cancel my order instead of issuing a $25 credit to my purchase. Seems like another underhanded way to hold on to my money.
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Review
#894084 Review #894084 is a subjective opinion of poster.
Product
Vizio 5 Percent Off Coupon
Cons
  • Poor service
Reason of review
Poor customer service
Loss
$25
Tags
  • Online 5 Vizio Discount

Vizio Tv Review

Vizio tv is 13 months old. Called customer service and they said 'they would run a scan' I said tv is not plugged in and not hooked up to internet or cable. She insisted scan would work. 30 seconds later she says smart board failed and sorry but it's off warranty. Obviously she couldn't scan and sad that they pretend they can really scan a disconnected tv.
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Review
#780701 Review #780701 is a subjective opinion of poster.
Reason of review
Bad quality

Vizio - Tv Review from Philadelphia, Pennsylvania

Vizio - Tv Review from Philadelphia, Pennsylvania
Tv has abrown spot on the bottom
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Review
#624506 Review #624506 is a subjective opinion of poster.
Reason of review
Damaged or defective

Manna-Vizio delivery time

Bought a 60 inch Vizio smart tv. 24 hours after turning it on a line appeared on the screen. Called vizio and they said a new tv would come in 9-11 days. 16 days later manna delivered a tv that had another line on it and the top of the screen was not tucked under the border so led light was shinning out. Again vizio said they would sent another new tv. This time they said it won't take 16 days mor like 9. Well guess what, it's now 22 days. And when I called to ask why they said they would find out because that's unacceptable. They never called me back. I want my money back!
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Review
#554926 Review #554926 is a subjective opinion of poster.
Product
Vizio Tv

Vizio in Philadelphia, Pennsylvania - Advertise WIFI Remote when it is not

Very unhappy with reply to my question......I purchased this TV in October and have been being told there would be a firmware upgrade "any day now" it is now Christmas....DONT ADVERTISE THAT IT IS WIFI IF IT IS NOT " 12/16/2013 04:20 AM I purchased a M701d-A3R from Best Buy...prior to purchasing I talked with VIZIO and was informed that the remote was WIFI....after setting up the TV and doing some adjusting I contacted VIZIO and was advised that the remote I had was infact IR and not WIFI, and that there would be a Firmware update soon to enable WIFI remote? Where is the firmware update? Why is it advertised as a WIFI remote? http://cdn.vizio.com/media/upload/images/mseries/xrt510-off.png " Reply from Vizio "There will be an update in the near future that will update the remote to work off of WiFi direct. If you need our assistance again in the future you can contact us by chat at http://chat.vizio.com/ or by phone at 877-878-4946."
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Review
#465038 Review #465038 is a subjective opinion of poster.
Product
Vizio Tv
Loss
$2199

Vizio in Gibsonia, Pennsylvania - Has repeatedly had me try different remedies over the phone

The E321Va, 32 inch Vizio Tv would turn off when using the remote. Turning up the volume or changing the channel with the remote resulted in the tv shutting off or going black with just the audio being heard. The first call to cust. service was an hour of me working on the TV. The second call was another venture into TV repair and then blaming the cable. We had the cable checked and a new outlet installed. The third call to cust. service, more Tv re-programing, changing batteries in the remote,etc. The fourth call was even better, they wanted me to get a universal remote and see if that would work better because they said "we don't want to send you out another remote if you do not need one". I personally would never buy a Vizio again. I have multiple sets in my home and this is the only one I have trouble with, DUH maybe it's the TV.
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Review
#365529 Review #365529 is a subjective opinion of poster.
Product
Vizio Tv
Loss
$330

Contact Vizio Customer Service

Mailing Address:
VIZIO, Inc.
39 Tesla
Irvine, California 92618
United States
Phone:
(949) 428-2525
All Vizio Contacts

Vizio Products and Services Reviews

Compare Vizio to

Samsung Electronics
Samsung Electronics
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Walmart sold me a no good by vizio. worst tv ever

bought a 47" vizio hdtv less than two year ago. I six months the hdmi1 stopped working, six months latter or less hdmi2 stopped working. nov. 21 comp stop working and tv went blank. never in my consumer years have i seen such a lousy tv. I will never by another vizio tv again. I have the numerous negative complaints about vizio tv,s. Iam orgnizing a group of unhappy costumers to file a lawsuit for false advertisement.It is absolutly wrong to sell this product knowing you have this many negative complaints and havent tried to improve the product line. you will be hearing from me in the future. angry in virginia.
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2 comments
Anonymous
#869279

I am having the same issue and when I called to get it to where I could update, then nothing works right. So, you can't depend on their tec support either.

Anonymous
#863455

Bought Vizio 40 inch tv for $450 after tax from bestbuy. Within the first one hour of connecting to Netflix the TV switched off.

we found out it was because of a sleep function but now the TV freezes up when you watch Netflix or YouTube.

Vizio is not a smart TV actually quite dumb. going to the store to return it on the same day.

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Review
#362141 Review #362141 is a subjective opinion of poster.
Product
Vizio Tv
Loss
$450