State: North Carolina Product: Vizio Tv Clear all filters (5 of 215 reviews match)
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Vizio in Greensboro, North Carolina - Piece of ***

Freezes up and the only way to get it going again is to unplug and plug back in. All apps are sluggish. If you contact their clueless support that is somewhere in India they are completely less than helpful, If you can even understand what they are saying. I started checking other reviews online and this has been an ongoing issue with their junk for over 10 years and nothing has been done about it. Save yourself some time and money and buy anything other than vizio
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Review
#1427505 Review #1427505 is a subjective opinion of poster.
Product
Vizio Tv

After 1 year and 1 month $900 Vizio TV no longer works

1.5
Details
The TV no longer powers on at all. It is completely dead. It has been 1 week since I wrote my original experience, which is detailed below: Had a Vizio E600i-B3 60" TV for 1 year and 1 month. It's now a worthless piece of junk that works for 5-10 min. at time. The TV is defective and shuts itself off while viewing. All auto-off settings are disabled. I have contacted Vizio and they were no help. They told me to reset the TV by holding the power button on the back, and said that this is all the help they can give as the TV is over a year old. This issue began a few months ago, after only 8 months of modest usage, but it was not a problem as it took several hours before it shut off. Now it has rendered the TV unusable. We didn't even know it was an issue with the TV itself, until it was too late. I have tried resetting multiple times, resetting TV settings, using different inputs. Nothing helps, the TV is defective, and Vizio does not support it. Also the fiber optic audio input is not seated well on the board as attempting to remove the cable from the TV ripped the fixture right off the circuit board. Without excessive force. I'm extremely disappointed with Vizio, and the unbelievably poor quality of this TV. I'm even more disappointed in Vizio's apathetic customer support and their unwillingness to help. They repeatedly told me it was not a known problem, and that they would provide no help even though it was only 1 month after the 1yr warranty. Even after providing them with online statements from Vizio themselves about recalling TVs for the exact same issue. The picture is great, but it will not last. Vizio will not help.
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3 comments
Anonymous
#1147933

Press the V button on the remote, go to HDTV settings>system>system information>at the bottom Service check and click it. Turn off tv for 3-5 minutes, turn back on and got to HDTV stettings>system>reset and admin>reset to factory settings and click ok

When it turns off and on it will say "updating __ of __ files" Let it finish that...fixed

Anonymous
#1147952
@Anonymous

Sorry, that would have fixed the tv when it was shutting off every several minutes, not a dead tv

Anonymous
#1137968

Same here. 1 year 1 month tv is dead.

They said it was like a car that had problems after you bought it. Sorry it cant be fixed they said.

So my 85 year old mother just doesn't understand why a $800 tv only last a year. So much for buying us made.

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Review
#817923 Review #817923 is a subjective opinion of poster.
Product
Vizio Tv
Pros
  • Picture quality
Cons
  • No product support
  • Poor quality product
  • Tv no longer works after only 13 months
Reason of review
Bad quality
Loss
$900
Preferred solution
Repair the TV at no cost to me.

Vizio in Greenville, North Carolina - BRAND NEW TV W/ BLACK SCREEN

1.0
Details
Tv was purchased Jan 2015, the screen went black at the end of June 2015. Took the VIzio appointed repairman 3 weeks to come fix it. One week later the same issue again. it has now been 2 weeks waiting on the replacement tv they said would only take 6-10 business days to receive. Vizio says they shipped the tv and the shipping company has it the shipping company says they don't have it. No one is giving the same information making for an aggravating experience. I would advise anyone reading this to STAY AWAY from vizio product unless you like having headaches and giant decorations (because that's all the tv will be because you wont be able to use it for its intended purpose)
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Review
#677180 Review #677180 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality
Loss
$550
Preferred solution
Full refund

Vizio products are ***

I have 4 vizio TV's all flat screen lcd's. Within 1 week of the warranty expiring 2 of the tvs stopped working within 4 days of each other. Vizio customer service was no help at all. Now my 47" vizio gave a hdmi error screen after working for almost 2 years......I unplugged it and tried to restart it but it will not even power up now. Vizio refered me to a tv repair shop that wants 300 dollars to repair an 800.00 tv that is less than 24 months old. Also the customer service at vizio is horrific...they spent more time advising me that their quality was the best in the industry and that my experience was not reflective of their products quality!...Really??? 3 out of 4 TVS go bad but that is not reflective of quality??? Wow. Spend the extra money and get a better quality brand.....it will be worth it in the long run
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1 comment
Anonymous
#505004

:x The TV's at least are not made for the long haul. I've had pimples last longer.......well not so much.

Review
#323395 Review #323395 is a subjective opinion of poster.
Product
Vizio Tv
Loss
$900
Bought a Vizio HD TV at Costco and it went bad meaning the picture was all red after 98 days. Took back to Costco and was informed I was 8 days out of being able to return. Now Vizio after numerous calls and missed appointments wants to replace a new TV with a...
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9 comments
Anonymous
#1118127

Ditto

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Review
#188443 Review #188443 is a subjective opinion of poster.
Product
Vizio Tv
Loss
$1000

Contact Vizio Customer Service

Mailing Address:
VIZIO, Inc.
39 Tesla
Irvine, California 92618
United States
Phone:
(949) 428-2525
All Vizio Contacts

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