State: New York City: East Rochester Clear all filters (1 of 427 reviews match)
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Vizio review in East Rochester, New York: Ridiculous!!!

On labor day my family and I were watching a movie when we heard a loud pop and sizzling then then formed multiple colors on the screen. I've been dealing with Vizio customer service for 5 days now, just for them to say there's a point of impact! When nothing was thrown at my television. They won't send a tec hnician and are very rude to deal with. I only owned this TV for 6 months and completely waisted 1300 dollars!! I will never buy another product of theirs and definitely wouldn't recommend one to anybody! It doesn't matter how many people you can think of to talk to, there "level 3 technicians" made an assumption and don't want to back it up! Would you send an innocent person to jail without supporting documents? I wouldn't beg them for a technician if I new it was because of impact! I would look like a jack ***!!!
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2 comments
Anonymous
#797778

Vizio's customer service is horrendous! Do not buy from them!

Anonymous
#716497

About the same story here. Only had the tv for about 4 months vizio won't do anything because they say physical force had to of some it..

It happened when no one was home. Did you get anywhere with vizio?

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Review
#445555 Review #445555 is a subjective opinion of poster.
Product
Vizio Tv
Loss
$1300

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