Vizio Reviews in Brooklyn, New York
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
(1 of 427 reviews match)
Vizio review in Brooklyn, New York: DON'T WASTE YOUR MONEY
I received a smart 60' vizio tv for Christmas and 7 months later the screen went black, but I still had sound. So I cut the TV off and of course it never came back on. When I got home from work I called Vizio the rep stated that after 500 or 5000 hours the chip goes out, so now they are making new chips to replace the old ones. She puts my order in to get a refurbish tv with the new chip. I get the new TV and I call Vizio, I tell the rep that I want my warranty to start from today since I received a NEW TV she stated that it doesn't start over that's our policy. I ask to speak to a Supervisor/ Manger and she stated that's there policy. I stated that's not fair to the customer, because if this should happen again with the NEW TV then the customer is A****D OUT. This is a NEW TV with a NEW CHIP, it's like a new purchase. She said she will send me a letter with the new warranty date starting today, I will not hold my breath. If this should ever happen to anyone just request your money back!!!!
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Vizio? What happened? What can we help you with?