Do not buy Vizio.....Buyer beware !!!!!!
Purchased a 55"- E 552vle in April 2013. Yesterday, Sunday, November 9, 2014 it would not come on.
Called repair # given in booklet, which is a call center in St Joseph, Missouri. They had me try to reset it, which didn't work. They gave me a # to call for a company that Vizio is in cahoots with called ITI. (888-248-****) ITI would come out within 7 days but only AFTER I paid $334.50 UP FRONT.
You ever heard of that before, UP FRONT. They hadn't even done anything and wanted about !/2 of what I paid for the TV. So I got on Vizio's web site and got on chat with one of their flunkys. The best he could do was to sell me a new 55" TV for $790.
DO NOT BUY A VIZIO TV. IT IS A RIP OFF !!!!!!!
Location: Weaubleau, Missouri
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I agree i'm having same situation with a 60" Vizio junk box. I purchased it in August of 2015 and now it's shot 1 year and 3 months later and they will not do anything about it.
Told me to contact ITI also. It's sad that Vizio basically could care less about their product or their customers.