Vizio Phone Numbers and Emails

Toll-Free Number:

  • (888) 849-4623

Vizio Email:

privacy@vizio.com
Claim Your Business

Contact Information

Vizio Website:

Vizio Help Center:

Vizio Rating Based on 332 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Diversity of Products or Services
Website

Rating stats

Rating trend

Summary of Vizio Customer Service Calls

1.1K TOTAL
CALLS
05:49 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vizio?

Product/ Service Question:

  • “My tv not working”
  • “Tv not working”
  • “My tv screen says connect your tv”

Request for Information Question:

  • “Need to speak with customer service”
  • “Need to find out if there is a way to fix audio”
  • “Voice assistance won't turn off”

Return/ Replace Question:

  • “Bulb replacement”
  • “Replacement parts”
  • “Return my television.”

Shipping and Delivery Question:

  • “Didn't get the bolts for the legs of the tv”
  • “Necesito el número tracking”
  • “TY has not arrived”

Staff Question:

  • “Bad Customer service”
  • “Customer service”
  • “Static shown on streaming service's”

Activation/ Cancellation Question:

  • “To cancel”
  • “I had cancelled JustAnswer service. They did but I'm still being charged $49.00”
  • “Cancel TV smartcast”

Refund Question:

  • “Refund”
  • “I need a new tv or some kind of refund, because, my television has been actn crazy, as, of lately, unfortunately”
  • “Problem getting refund check cashed”

Payments and Charges Question:

  • “A charge from justanswer”

Account Question:

  • “Trying to get BET+ on my t. V already have a account”

Other Question:

  • “Help tv going on and off then no audio”
  • “Tv glitch”
  • “Number pad on tv”

About

Summary

Vizio, Inc. manufactures flat panel televisions. The company's products include plasma televisions, LCD televisions, and accessories. The company also provides wireless high definition audio products, including home theater surround sound systems with wireless subwoofers and wireless home theater headphones. In addition, it offers HDTV and HD audio components, such as HDMI adapter with 4-port switch, ultra-slim wall mounts, and HDMI cables, as well as cleaning foam that helps keep HDTV screens and other electronic components free of dust and scratches. Further, the company provides remote controls. It sells its products through retailers and authorized online partners. The company was founded in 2002 as V, Inc. It changed its name to VIZIO, Inc. in April 2007.

Vizio reviews and complaints

Vizio is ranked 470 out of 2076 in Appliances and Electronics category

Area Served

USA

Payment Methods

DiscoverVISAMasterCard

Compare Vizio To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Samsung Electronics
1362 reviews
1.8
ONN Electronics
2578 reviews
2.0
Hisense
398 reviews
1.6
Write a review
Do you have something to say about Vizio? What happened? What can we help you with?
Submit review Don't show this popup