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1.0
Details
So I rented this movie through Fandango Now because I had a promo code. But instead of watching the movie I spent 2 hours trying to get the tv to connect to my top tier internet. I had fun entering my WiFi password 10 times. My favorite part is watching the circle in...
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1 comment
h.kitchener
#1733231

You are doing something incorrectly. Don't blame the telly, altho Vizio is not that good to begin with.

Sounds like your router is blocking the signal but without actually doing the process to connect, etc., we can't tell what is actually gone awry.

I suggest you have someone with more computer/WiFi knowledge assist you. Frustrating, isn't it?

Review
#1624144 Review #1624144 is a subjective opinion of poster.
Pros
  • Its black screen acts as a mirror
Reason of review
Bad quality
Loss
$1000
Preferred solution
Give me back the what little free time I have.

Vizio in Irvine, California - Junk do not buy

paid 1148 for 65 inch tv went black they say it cant be fixed Why not?????? they told me to go buy another one. report them to calif deot of consumer affairs #949-445-1254 don't let them get away with faulty products!!!!!
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Review
#1484993 Review #1484993 is a subjective opinion of poster.

Vizio in Gilroy, California - Dropping wif I connection

Wifi connection problems Vizio smart tv. Picture freezes, studders, drops connection. Router & other devices work fine.
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Review
#1407049 Review #1407049 is a subjective opinion of poster.
1.0
Details
Vizio - Oily tacky substances on back of TV
Vizio - Oily tacky substances on back of TV
Vizio - Oily tacky substances on back of TV
Vizio - Oily tacky substances on back of TV

Update by user Nov 13, 2018

I'm happy to say that they responded amicably.

Original review posted by user Oct 14, 2018

I call Vizio after finding an oily tacky substances on the back. Sent pictures got a call back from Ken from Vizio, pretty much telling me that something is dripping on tn TV I explained that there were two bed room above...
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Review
#1381374 Review #1381374 is a subjective opinion of poster.
Product
Vizio Tv
2.1
Details

Update by user Sep 22, 2018

Vizio never resolved this issue.

Original review posted by user Aug 21, 2018

I purchased a SB3851-C0 sound bar from target about 6 months ago which suddenly failed to power up. Being out of Targets warranty range I contacted Vizio who stated the warranty was good for 1 year. But unfortunately the item was...
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Review
#1335576 Review #1335576 is a subjective opinion of poster.
Cons
  • Customers service
  • Product reliability
Reason of review
Warranty issue
Loss
$250
Preferred solution
Let the company propose a solution
2.5
Details
First off when i saw that there were thousands of complaints and only a dozen or so resolved I realized this is a company who doesn't even read those reviews. This feedback section is just for us, unsatisfied customers, to find a place where to vent!! :-) So I'll...
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Review
#1333842 Review #1333842 is a subjective opinion of poster.
Product
Vizio Tv
Pros
  • Price -
Reason of review
Bad quality
Loss
$800
Preferred solution
replacement TV or gift certificate toward purchase of another Vizio

Vizio tv don't last

1.4
Details
My 1300.00 2016 tv quit. They told me o well. Don't buy one.
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Review
#1298408 Review #1298408 is a subjective opinion of poster.
Product
Vizio Tv

Vizio in Irvine, California - Brand new garbage TV

1.0
Details
TV constantly reset. Contacted Vizio tech support, reset TV three times per their request. Still broken. They asked me to reset it again. What's the point? They ask you to do the same steps, over and over because they do not have a solution but will not admit it. {{Redacted}}
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Review
#1289437 Review #1289437 is a subjective opinion of poster.
Product
Vizio Tv
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.0
Details
Bought this soundbar new. Within a month, the sound would randomly cut out. Started the series of calls to their customer service dept that lasted over a year as they initially blamed the tv (samsung), tivo, and my cable company. Cable company visited 25+ times, with 2...
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2 comments
PreviousBuffalo
#1462190

I have no problem spending much more in order to get them to refund this. Principles, sir, principles!

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Review
#1232331 Review #1232331 is a subjective opinion of poster.
Product
Vizio Sb4551-D5 Sound Bar
Cons
  • Customer service regarding warranty issue
Reason of review
Warranty issue
Loss
$400
Preferred solution
Deliver product or service ordered

Contact Vizio Customer Service

Mailing Address:
VIZIO, Inc.
39 Tesla
Irvine, California 92618
United States
Phone:
(949) 428-2525
All Vizio Contacts

Vizio Products and Services Reviews

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Vizio's "Smart" TV is powerfully dumb

1.7
Details
Vizio has an absurdly limited number of apps that can be used on its Smart TV. And if it's not on that short list you are out of luck. I have had to purchase a streaming device to watch fairly basic things (eg, HBO GO, PBS). I would not ever buy another Vizio product. I realize this is not a matter of life and death; still, why is Vizio selling a product that they know will not work as a normal consumer expects? No doubt Vizio will argue that the box had some sort of language describing the TV's limited usefulness, but I still see this as offensive and wrong.
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Review
#1119064 Review #1119064 is a subjective opinion of poster.
Product
Vizio Tv
Cons
  • Useless nature of smart tv
Reason of review
Bad quality
Preferred solution
Make the app selection up to date, as it should have been from the start