After 3 months of owning my Vizio 55 inch TV the HDMI became inoperable. I later learned that it was Vizio that damaged my set with a firmware update. The customer service at first seems helpful and they make it a point to let you know your call is being answered in...Read more
I purchased a 65 in HD UHD tv. I turned it on for the first time and had a horizontal line over 3/4 of screen. After multiple calls to customer service they agreed to send another unit. My choice was a similar model with one less HDMI port and a slower refresh rate or...Read more
Bought in 2013. In 2015 noticed that bottom of picture was getting dark. Called customer service and was told that those things happen and I could buy a new one from them. In 2017 picture went out completely. Called customer service and got a similar response. Customer...Read more
I didn't like
- Probelms shortly after warranty expires
- Poor quality
Vizio - Visio Blue ray
Can’t find firmware download. Sucks. This blu Ray is junk. Never buy Visio again!
DONT BUY VIZIo
2 1/2 years old. I was blocked from their forum because I complained and wouldn’t pay $590 for a replacement. Poor quality TV. poor customer service. No return business here!!
Vizio - Smartcast is the Worst SmartTV platform.
I bought a 4k Vizio TV with smartcast. Smart cast sounded pretty cool but the problem is it never works properly. I spend 15 minutes reprogramming everything everytime I want to use it. Now it's Tell ng me I need to purchase a new remote for the TV . It's just a complete trash system. Never buying anything Vizio again.
Vizio - Terrible, to say the least.
Thus tv suddenly shut off and has a black screen with no audio and it’s like it’s turned off. Almost a full day of it being shut off, super frustrated...
Vizio has an absurdly limited number of apps that can be used on its Smart TV. And if it's not on that short list you are out of luck. I have had to purchase a streaming device to watch fairly basic things (eg, HBO GO, PBS). I would not ever buy another Vizio product....Read more
I purchased a 32" vizio tv on August 25 at Target. The direct tv man hooked it up and everything was fine. Nice picture color good, etc. Shortly after the return date from Target the sound started going awry. In addition to the voices there is a weird sound in the...Read more
Hello I purchased a Vizio model E5501b2 in January 2015. Meaning the TV is 2.5 years old. I contacted customer service and they pretty much said it need to be repaired but over their warranty so sorry Charlie. I own 3 Vizio TV's. Next time I will by a different brand....Read more
My TV is 8 months road and I started saying horizontal lines on the right side. I called video and after sending them several pictures proof of purchase they have determined that I have a cracked screen. My TV sets 5' in the air with a 36" dresser under it I have no...Read more
Voices are out of sync. This problem makes watching television very uncomfortable. Called Vizio tech with no help.They pushed the cause on the Cable Co.The cable companies signal was fine. Recalled Vizio and was told that they could not help from their end .They offer...Read more
I didn't like
- Customer service tech support
- Poor product and customer service
- On my second bad tv
I found this write-up very useful! We had the same issues this week. One day TV fine, next day nothing. I followed everything I could find online and then called Vizio and asked for help. I got nothing from them. I also go this comment: "sir, did you get the extended...Read more
None of my tv apps except netflix will work. Called in to see if the problem could be resolved to no avail. After 3 tv resets and 40 minuts on the phone the issue was not resolved. Then they tell me as of march the apps i was calling about like amazon tv, youtube, and...Read more
Do you have something to say about Vizio? What happened? What can we help you with?