I purchased a 32" vizio tv on August 25 at Target. The direct tv man hooked it up and everything was fine. Nice picture color good, etc. Shortly after the return date from Target the sound started going awry. In addition to the voices there is a weird sound in the...Read more
Hello I purchased a Vizio model E5501b2 in January 2015. Meaning the TV is 2.5 years old. I contacted customer service and they pretty much said it need to be repaired but over their warranty so sorry Charlie. I own 3 Vizio TV's. Next time I will by a different brand....Read more
My TV is 8 months road and I started saying horizontal lines on the right side. I called video and after sending them several pictures proof of purchase they have determined that I have a cracked screen. My TV sets 5' in the air with a 36" dresser under it I have no...Read more
Vizio - Missing Remote.
I bought a New 32'' LED Smart TV last week and received it by UPS yesterday. I open the box to find out the Remote is missing. Now I gotta wait 5-7 business days for remote. In the meantime I have a useless TV. This is My first and last time being a Vizio customer.Do not recommend.
Vizio - Got wrong warranty info
Got wrong warranty info called and they won't do anything will not by vizio again very bad service
Vizio - One more pissed customer
24 hours after the warranty was up. This is no joke I also contacted walmart they also refused to help.
Vizio doesn't care anymore
Vizio m70 c3 70 inch uhd tv screen defective blue line after 18 months. Customer service offered a small discount on a new tv purchase. It seems tons of people are having the same problems with Vizio tv`s.
Voices are out of sync. This problem makes watching television very uncomfortable. Called Vizio tech with no help.They pushed the cause on the Cable Co.The cable companies signal was fine. Recalled Vizio and was told that they could not help from their end .They offer...Read more
I didn't like
- Poor product and customer service
- On my second bad tv
- Customer service tech support
I found this write-up very useful! We had the same issues this week. One day TV fine, next day nothing. I followed everything I could find online and then called Vizio and asked for help. I got nothing from them. I also go this comment: "sir, did you get the extended...Read more
None of my tv apps except netflix will work. Called in to see if the problem could be resolved to no avail. After 3 tv resets and 40 minuts on the phone the issue was not resolved. Then they tell me as of march the apps i was calling about like amazon tv, youtube, and...Read more
One and a half years ago, we purchased a 50 inch Vizio television. We were so excited. We had never had a really nice TV before. Last week, however, the screen suddenly went black. Everything on the television worked except for the picture. So I called customer...Read more
Our 65" TV that is 1 year old stopped working 4 weeks ago. We have a 2 year warranty. We call Vizio, they sent out a tech that said it was not repairable. Vizio said they will send us a "like new" TV. They don't even replace your defective TV with a new TV. I've been...Read more
Bought a vizio 1 and a half years ago cost over $1000 at target. 75 inch. Now it has a blue vertical line in the picture. Called the company, sorry out of warranty. We will have our IT people call you. Never heard from anyone. I am 71 years old and never in my life...Read more
I bought the VIZIO TV from Costco and watched few months and it was OK. However after long trip (1 year) I tried to turn on the TV it turns on but dies in few minutes. Sometimes it does not turn on. I called the VIZIO support and they referred me to ITI repair service...Read more
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