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1.6 Based on 78 reviews
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  • Customers like
    • Price 5
    • Picture quality 3
    • Picture quality in the beginning 3
  • Customers don't like
    • Customer service 11
    • Dont stand behind their product 7
    • Unwilling to help 6

VIZIO'S ARE FINE TV'S, AND GOOD ONES AT THAT , THEY ARE MADE IN THE SONY FACTORY'S , THEY ARE THE SAME AS SONY'S, BUT THE CHEAPER VERSION , I BOUGHT 2 OF THEM , THEY WORK GREAT, I HAVE A 48 inch. AND A 55inch. BOTHWORK GREAT AFTER 5 YEARS, YOU MIGHT HAVE A FLUK ONE , OR SOMETHING WRONG WITH IT , FOR SURE , I WOULD BUY NOTHING BUT SONY'S OR VIZIO, FROM NOW ON , MAYBE YOU COULD CALL THE FEDERAL TRADE COMMISION ON THE PEOPLE THAT SOLD YOU THAT... Read more

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Bought a vizio E500i-a1 Smart tv 18 months ago and all of a sudden it went out. No weird noises, no smells, anything. Worked fine the night before, turned it off, next morning went to turn it on, the vizio logo flashed for a split two seconds and went dark. No screen but could hear the video and if I took a strong flashlight and put it to the screen I could see the picture. I myself replaced the T-*** board and it fixed the issue for a month and... Read more

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  • From mobile
  • Sep 17
  • #920688

Vizio customer sevice sucks as bad as the tv called to get help wanting send a repair man i told them i had same trouble a few months ago called and got help called twice second time talk to a smart mouth woman hung up on her called a repair man $90 to just the settings never buy another and be complants to walmart and others that sells that junk

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  • From mobile
  • Sep 15
  • #919148

Got a 32 inch smart tv got it in march never fell dropped nothing got it fixed it shut completely off had it fixed same problem a week later vizio you gotta get better

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I have an E48Vi-B2 Visio Television and the remote control does not work. I purchased a $9.99 Universal Remote that works great with the set but the new remote can only change channels, raise and lower volume and turn set on or off. I have "Cycled" both the Television and the Remote as suggested, with ZERO results. Customer service just told me he has heard of no problems with any remote controls by Visio and because I am three weeks past my... Read more

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Yep, happen to me also! finally was able to turn it back on after about 2 week and had to leave it on continuously. That was just after the warranty expired two years ago and then it went out again last year. However, the TV sat in it's box ever since. In May i moved and took the TV with us, it sat in it's box for another two weeks before i tried it one last time. Would you believe it powered right up. But about a week ago it went down and... Read more

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  • From mobile
  • Aug 12
  • #899540

The spotify app is soo bad How is posible the spotify connect feature is not available is just aa listening port in your network , seriosuly you guys need to add that inmediately.

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TV is eight months old, two months past the six month period wherein I can just return it for another one as it was purchased at Costco. TV now just starts itself up again just about immediately after turning it off. Emailed Vizio and, although under warranty, they insist that I return it to the USA where they'll have a repairman come and fix it or, in all likelihood, ascertain what it needs for parts, order the parts, return later and repair... Read more

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Vizio 5% coupon code had been applied to an online purchase but when i came to my account after i reset my forgotten password, it had unexpectedly disappeared and i did not realize it at the time, and i ended up putting through the order without receiving the discount. very nasty little trick. customer service could do nothing other than put through a cancellation which would take 24-48 hours to process, then i would have to put the order... Read more

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I bought the TV at Best Buy on 12/31/14 for $599. Saw it was on sale for $499 on 01/05/15 and got my $100 refund and applied it toward the 5 year warranty. Set it up on 01/06/15... The picture was great. My fear of pixelated images was all for naught. I was even able to get rid of that "soap opera" effect through the settings. After a couple of firmware updates the sound was fairly loud. I'm more than half deaf and level 5 is loud for me. Over... Read more

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