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After 3 months of owning my Vizio 55 inch TV the HDMI became inoperable. I later learned that it was Vizio that damaged my set with a firmware update. The customer service at first seems helpful and they make it a point to let you know your call is being answered in...
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Anonymous
Ash Snow

If you actually asked or read up on what the firmware update did you’d know it didn’t make your HDMI port inoperable, there’s another issue in that matter and I’d suggest cont...

#1135353
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Vizio - Poor customer service
I purchased a 65 in HD UHD tv. I turned it on for the first time and had a horizontal line over 3/4 of screen. After multiple calls to customer service they agreed to send another unit. My choice was a similar model with one less HDMI port and a slower refresh rate or...
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#1127158
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Bought in 2013. In 2015 noticed that bottom of picture was getting dark. Called customer service and was told that those things happen and I could buy a new one from them. In 2017 picture went out completely. Called customer service and got a similar response. Customer...
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2.1
I didn't like
  • Probelms shortly after warranty expires
  • Poor quality
#1125114
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Vizio - Visio Blue ray

Vizio
#1144168
1.0
Details
Can’t find firmware download. Sucks. This blu Ray is junk. Never buy Visio again!
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DONT BUY VIZIo
1/1

DONT BUY VIZIo

Vizio
#1141483
2 1/2 years old. I was blocked from their forum because I complained and wouldn’t pay $590 for a replacement. Poor quality TV. poor customer service. No return business here!!
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Vizio - Smartcast is the Worst SmartTV platform.

Vizio
#1136590
2.7
Details
I bought a 4k Vizio TV with smartcast. Smart cast sounded pretty cool but the problem is it never works properly. I spend 15 minutes reprogramming everything everytime I want to use it. Now it's Tell ng me I need to purchase a new remote for the TV . It's just a complete trash system. Never buying anything Vizio again.
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Vizio - Terrible, to say the least.

Vizio
#1122490
2.5
Details
Thus tv suddenly shut off and has a black screen with no audio and it’s like it’s turned off. Almost a full day of it being shut off, super frustrated...
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Vizio has an absurdly limited number of apps that can be used on its Smart TV. And if it's not on that short list you are out of luck. I have had to purchase a streaming device to watch fairly basic things (eg, HBO GO, PBS). I would not ever buy another Vizio product....
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1.7
Product
I didn't like
  • Useless nature of smart tv
#1119064
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I purchased a 32" vizio tv on August 25 at Target. The direct tv man hooked it up and everything was fine. Nice picture color good, etc. Shortly after the return date from Target the sound started going awry. In addition to the voices there is a weird sound in the...
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1.6
I liked
  • Picture quality
  • Price
I didn't like
  • Would not honor their warranty
  • Product not up to good standards and standing behided product
#1111926
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Hello I purchased a Vizio model E5501b2 in January 2015. Meaning the TV is 2.5 years old. I contacted customer service and they pretty much said it need to be repaired but over their warranty so sorry Charlie. I own 3 Vizio TV's. Next time I will by a different brand....
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Anonymous
Anonymous

Vizo tv is 2 1/2 yrs old & now we have a red line on it. Called customer service sorry not under warranty so too bad. Vizo makes crap & doesn't stand behind it's products, nev...

#1107572
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My TV is 8 months road and I started saying horizontal lines on the right side. I called video and after sending them several pictures proof of purchase they have determined that I have a cracked screen. My TV sets 5' in the air with a 36" dresser under it I have no...
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Anonymous
Brent

Vizio has replaced my TV, Justin reviewed the case and made the correct decision . Thanks for the Customer support

1.2
Product
#1105216
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Voices are out of sync. This problem makes watching television very uncomfortable. Called Vizio tech with no help.They pushed the cause on the Cable Co.The cable companies signal was fine. Recalled Vizio and was told that they could not help from their end .They offer...
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Anonymous
Nicholas Dandrea

Terrible customer service , terrible quality television set. Never again will I purchase a Vizio.

1.4
Product
I didn't like
  • Customer service tech support
  • Poor product and customer service
  • On my second bad tv
#1103918
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I found this write-up very useful! We had the same issues this week. One day TV fine, next day nothing. I followed everything I could find online and then called Vizio and asked for help. I got nothing from them. I also go this comment: "sir, did you get the extended...
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Anonymous
Joel Bienvenu

Same problem, Vizio is junk, their customer service is useless (they offered me a decent price on a 4K replacement though). Why would I want to invest any more money on an unr...

h.kitchener
h.kitchener

Vizio is not a reliable brand, but it is cheap to buy and stores like Walmart love them as they sell well and make some money for the stores in addition to bringing people in....

1.0
#1096391
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None of my tv apps except netflix will work. Called in to see if the problem could be resolved to no avail. After 3 tv resets and 40 minuts on the phone the issue was not resolved. Then they tell me as of march the apps i was calling about like amazon tv, youtube, and...
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2.4
Product
#1096157
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