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1.0

Vizio E500i-B1 fails to boot. The TV displays the "V" briefly and then shows the black screen.

The issue is intermittent as the TV will eventually boot and power on properly, so far. It was only a month or so after the warranty ran out that this issue began. When chatting with Vizio, they repeatedly stated "there is no known issue with the TV" to which I stated, the fact I am reporting an issue says there is an issue. I told them they could simply google the issue and would find there was an issue.

They seem to be hiding something for sure. They also gave me the ITI number...the "only" people who can repair their TVs.

They will then likely quote a price too high to fix and would be best to get a new one. There are fix it yourself videos out there, which I may try.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Full refund.

Vizio Cons: Poor product and customer service, Poor quality, Customer service, Passing off thier responsibility to 3rd party.

Location: Yukon, Oklahoma

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Guest

hello this is exactly what my vizio smart flat screen tv does... how did you get it fixed?? how much did it cost also?

Guest

Same problem here. No more Vizio for me.

Guest

Wow this crazy I had the same problem and it started in December too,mine is also a month out of warranty they try telling me it was a bad cable box so I switched it out with another one and still same problem I turn it off and on until it comes on, I'm taking mine down and bring it to TV repair I can't believe I bought a TV for 700.00 dollars and lasted a year.

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