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  • Customers like
    • Price 5
    • Picture quality in the beginning 2
    • Tv while it worked 1
  • Customers don't like
    • Customer service 11
    • Dont stand behind their product 5
    • Support 5

I bought 32 inch smart vizio tv in june 2015. Been working great live it. Bought extended warranty and was told it would cover everything even if dropped. My cat knocked it over and cracked the screen and they wontvreplace ut. Says its not covered for cracked screen. I never should have been told if they wasnt goung to honor it. Never again. Im disabled and have to lay down every so often in my... Read more

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I moved in with my Son & Daughter inlaw,8/1 2015.We went to Best Buy get my new TV for my room.We bought a Vizio 32 inch.08/16/2015.It eas fine up until this january 2016.Then turned t on and it looked ike the picture was melting together and icons looked blury checkedy couldint even promped it to do anything but the sound was on couldint change .Letter melting in and out tried help several... Read more

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  • From mobile
  • Vizio
  • Jan 30
  • #780701

Vizio tv is 13 months old. Called customer service and they said 'they would run a scan' I said tv is not plugged in and not hooked up to internet or cable. She insisted scan would work. 30 seconds later she says smart board failed and sorry but it's off warranty. Obviously she couldn't scan and sad that they pretend they can really scan a disconnected tv. Add comment

Bought a new TV from Vizio at Christmas time. The WiFi did not work on it. I contacted customer service and they sent me a new box to return them the TV and they in turn would send me a new one. I sent it properly packaged by UPS as per Vizio. The package was received and signed for by Harold at Vizio . After that they will not tell me what happened because the TV got damaged in their warehouse... Read more

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100% FULL

I called Vizio about a black line on the right side of my screen. The 1 year was close on the timeframe, but I bought it online and didn't get the TV for another 6 days. They first wanted to blame it on my cable. I explained it was on the screen. They told me to send 2 pictures of the line and the receipt of purchase. Which I did. Not being tech savvy, I asked my Daughter to take the picture and... Read more

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1 of 4

Hace poco adquirí el tv VIZIO E600I y estoy muy decepcionado, el tv es lento y cuando se reproducen vídeos o películas de acción en FULL HD la imagen se ve borrosa, pese a que cuanta *** 120hz. Adenas el servicio de atencion al cliente es malo y ni se diga del soporte o actualizaciones de Software que no hacen nada por mejorar la calidad de vídeo de este TV. En serio estoy muy decepcionado por... Read more

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Vizio does not provide firmware updates for their products, and without them, your product eventually becomes useless ('eventually' can be measured in months) since digital rights management software keeps changing constantly. I'll will never purchase another Vizio anything, I recommend you avoid them too. There is no manual way to update the firmware either, so even if some generous geek made... Read more

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i just brought this 32 inch smart t.v from walmart on 12.04/2015 and it's showing like i need a picture tube or something sometimes i be watching t.v and it just shut off on it's on also.i called walmart and they said after 3 weeks they can't do anything about it now my color is acting up this is ridiculous,i attached a picture of my t.v and this should not be happening and i would like to... Read more

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I thought when I purchased my 28"vizio smart tv, it would be perfect for my man cave. What a freaking joke, it turns out (or should I say OFF),that I should have listened to myself when I was pulling $200.00 out of my pocket, noooooooo!!! Get the 32" sanyo or emersom instead, its bigger & costs less. Well, tomorrow I will, it seems that the quality of the materials used to make this piece of ***,... Read more

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Recommend you get the extended warranty as this model has known issues that Vizio will not stand behind. --------------- Original Message --------------- From: Arel Spaulding Sent: 1/4/2016 5:50 AM To: Subject: Re: no video [ ] Collin, After one year, we no longer hold onto individual receipts as we hold onto the credit card statements with our tax documents. When... Read more

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