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  • Customers like
    • Price 5
    • Picture quality in the beginning 3
    • Picture quality 2
  • Customers don't like
    • Customer service 11
    • Dont stand behind their product 6
    • Unwilling to help 6
  • From mobile
  • Vizio
  • Apr 21
  • #833611

Bought my 500i-b1 of of Amazon 7 months ago. TV has no picture but it does have sound. Amazon says only a 90 day warranty, factory says 1 year unless purchased through a third party. Going with a Samsung or an LG. The *** with Vizio and Amazon. They both lied to me. Stay away from both, Vizio and Amazon Add comment

I had 4 HD TV and wanted to move from a 42" to a 60" and I read good views about Vizio. I purchased the TV in June 2015 for just over $800. In February 2016 the sound was intermittent, I'd change channels and there would be no sound, I return to the previous channel and there may/may not be sound. I'd go to a completely different channel, same thing maybe/maybe not. At times there was no hope so I'd shut the TV off and turn it back on and it had sound. Repair people came out putting in a new board. That worked fine for 4 days. They then sent... Read more

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Low quality trash. Had a 39" TV for about 9 months now and it turns on and off randomly. The button pad on the side of the TV is RECESSED INTO THE TV!! meaning you need extra long nails or a goddam screwdriver just to push a button!! I lost my remote so ive resorted to using this pathetically assembled button pad which im pretty sure is cause of the TVs odd behavior. THIS PRODUCT IS COMPLETE GARBAGE DONT WASTE YOUR MONEY GO WITH LG OR SAMSUNG!!! Read more

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Hay got one better.....had white glove service bring the tv on a shipment order from Costco....they took it out of the box, left it right in the same spot....has two of my friends carefully lift it up onto the wall mount from that location. Turned it on and upper left corner had the running down the screen color problem....right out of the box....called Vizio, and within the last 8 days they finely said, based on my pictures that it was caused by outside impact of some kind..WTF?.....from the box location to 2 feet away to the wall... Read more

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The TV no longer powers on at all. It is completely dead. It has been 1 week since I wrote my original experience, which is detailed below: Had a Vizio E600i-B3 60" TV for 1 year and 1 month. It's now a worthless piece of junk that works for 5-10 min. at time. The TV is defective and shuts itself off while viewing. All auto-off settings are disabled. I have contacted Vizio and they were no help. They told me to reset the TV by holding the power button on the back, and said that this is all the help they can give as the TV is over a year old.... Read more

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Bought this TV and the only one better at the time was a 4k..had insurance for two years just in case a freak accident happened(which I knew in my house was impossible) 25 months later whattya know...insurance is gone and a being past my insurance by a month I come home from work and there is a line at the top of the screen and the picture constantly shifts up and down. I bought this for TV for gaming mostly and if I go to the game input or have the TV in any other picture mode than standard it becomes ungodly fuzzy and out of focus. You can't... Read more

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  • From mobile
  • Vizio
  • Mar 11
  • #807686

It's been over a month and after taking off time from work for a no show reaper attenpt, a failed repair attempt, and a failed replacement I still have no TV. The TV is 8 months old. Can't imagine buying another VIZIO. They clearly aren't set up for quality customer service. Add comment

Listen this us crazy people need to start aclass action suit I don't have money to throw away I'm not keeping a tv that I have to play with to turn on I shouldn't have to where you do that it I want my money back tomorrow I'm returning this piece of junk they don't have to worry about me purchasing anymore of their products an anyone who is about to think about buying their products th I s unreal Read more

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yes ,i have been through this before and no help.tv shuts down when it wants to.maybe 1 or 2 a day no reason,it just gets tired.they said to reset,didn't happen warranty is out(bought in 2012) was told i could do nothing.so i decided to go the wal mart,costco target and other outlets and spread the word about VISIO.do not buy.i am not the only one with this problem.they say its electrical inside, no *** have to unplug it get it running again.so much for buying american,at least thats why bought it.must 2 parts made in america Read more

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I had called 3 times on 2/21/16 to vizio in regards to trying to link my smart TV to my hot spot. I never had issues before using my phones hot spot. I was told i needed to get a router. I am far from a tech geek and told the service rep that i did not know what a router was. She tried to explain to me. .and i guess i somewhat understood but i was still confused why my hotspot had always worked before. anyway i said ok and the rep THOUGHT she hung...but to my surprise she had a nice laugh at my expense with her coworker. Laughing and saying... Read more

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